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Privacy Notice

Privacy policy

Here at sparkleduck we’re committed to ensuring that your privacy is protected. We need to obtain certain information when you order from us or sign up to the newsletter, but it will only be used in accordance with this privacy statement.

As things change, we may amend the policy from time to time by updating this page.

Information we collect

We may collect the following information:

  • name
  • contact information including postal and email addresses
  • telephone numbers (landline or mobile)
  • other information relevant to you buying goods from us

We do not collect credit card or other payment details for purchases undertaken through the website. Paypal handle all online payments for us.

What we do with the information we gather

The information is only gathered for the purposes of selling goods to you or keeping you up to date through our occasional newsletter. Without it we can’t sell you things! As well as using the information for dealing with orders, we will retain details for internal records, and keep details to enable us to send out the occaisional newsletter or promotional e-mail.

Should you want to unsubscribe from our e-mail list, please use the unsubscribe button on the website.


We are committed to ensuring that your information is secure, and do our utmost to ensure that others will not be able to access it.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will never sell, distribute, lease or pass on your personal information to third parties unless we are required by law to do so. We will only use your personal information to process orders or send you the occasional newsletter or e-mail offer. You may opt out from newsletters.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please e-mail or write to sparkleduck, 38 Rustat Avenue, Cambridge CB1 3PF.

If you believe that any information we are holding on you is incorrect or incomplete, please e-mail or write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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